HOW IT WORKS

As a trader of brand new Abbott Point of Care i-STAT 1, and a professional refurbishment supplier of Abbott Point of Care i-STAT,i-STAT 1,i-STAT printer,i-STAT electronic simulator and i-STAT cartridge, PoctDiamedix offers  a full set of intimate service to help customers buy the cheap quality refurbished products and use it at ease.

Zero Risk & Excellent Service

1. One year warranty. Within 1 year after receiving the order, PoctDiamedix offers free maintenance service for any product quality problems.

2. Lifetime repair service.  For the products out of 1 year warranty, PoctDiamedix offers lifetime prompt repair service, solve the problems of the future.

3. 30 day refunds guarantee. For customers who do not like our product, PoctDiamedix offers 30 day refunds guarantee to ensure 100% customer satisfaction.

4. 30 day exchanges services. For customers who want exchange the product, PoctDiamedix accept exchange 30 days after customer receiving the order.

5. Software upgrades every 6 months. PoctDiamedix offers software upgrade service, customers can download the software from our website every 6 months.

6. Use manual and quick setup wizard. With use manual and quick setup wizard from PoctDiamedix, customers can install and operate the product very soon.


Shipping and Delivery

1. Orders will be sent within 5 business days after receiving payment.

2. The package will be carried by one of the following global express shipping companies: DHL, UPS, FedEx, and TNT.

3. It typically takes 3 - 4 business days (5 - 7 week days) to reach your location.

4. Tracking No will be emailed to customer once available.

5. Generally, there may not be a charge, but there is also the chance that the package will be charged duties/taxes. In which case, the customer is responsible for the extra charges.


Transaction Process

1.Customer make inquiry to PoctDiamedix via email.

2. Both sides reach agreement on product, quantity, price, shipping and delivery.

3. Both sides sign a proforma invoice or sales contract.

4. Customer makes payment as described in proforma invoice or sales contract.

5. PoctDiamedix ships the order within 5 days after receiving order payment.

6. The after-sale team of PoctDiamedix in charge of the order.


Payment Methods

PoctDiamedix currently accepts below payment methods.

1. Wire Transfer

2. Western Union

Please contact sales@PoctDiamedix.com for detail payment information.